FAQs

Shipping prices are dependent on your account type.
Please make sure you are logged in and scroll down to the footer of the website to view our delivery page for more information.
Login to your account to find out more.

We hope our customers are satisfied with every purchase, but we do understand sometimes you might change your mind.
Please scroll down to the footer of the website to view our Returns Policy for more information.

Unfortunately, at this time we do not offer affiliate schemes to our customers.

Please scroll to the top of any page on the website and find the magnifying glass icon.
Type in the Search box what product you are looking for.

Yes, feel free to come visit us at our head office in Evesham, Worcestershire.
Please contact us on 01386 425 923 to book in, so we can make sure there is someone on hand to help you.
We are open Monday to Friday 9am - 5:30pm and our address is 430 Enterprise Way, Vale Park, Evesham, Worcestershire, WR11 1AD, UK.

Please see our Reformer Comparison Tool on Align-Pilates.com to find out more.
We compare features, accessories, as well as delivery & assembly.

Align-Pilates is our sister company so we all sit under one office, however we do have a dedicated team here that will be able to answer any of your questions.
Please see our Align-Pilates FAQ on frequently asked questions from our customers.
If you still have a question, please call our dedicated Align-Pilates phone number on 01386 425 923.

Please scroll to the top of any page on the website and click on your Shopping Basket.
Scroll down to your Subtotal you will see: "+ Enter Discount Code".
Click, type in your discount code, and press Submit for discount to apply.

Please double check which products qualify for your discount code.
This will be labelled at the bottom of our emails with an asterisk* symbol.
Please note: Discount codes does not apply to any Align-Pilates apparatus & not in conjunction with any other offers.