Testimonials
Reviews from our customers
"Pilates ball ordered , exactly the same as I use at the gym. An asset to my workout."
16th April, 2023
Read More"Beautiful vibrant pink mats for our very special needs pupils. Good price, delivered promptly. Excellent service thank you 🙏🌸"
10th April, 2023
Read More"Can’t fault the team at mad Pilates/align Pilates, or the products!"
28th February, 2023
Read More"5 years of being a customer and never received anything less than great quality products and excellent 5 star 🌟 customer service"
27th February, 2023
Read More"MadHQ is a great company. I have ordered a fair amount of stuff over the years and have received great service every time. On the rare occasion I needed to amend an order, the customer service has been brilliant."
3rd February, 2023
Read More"Really efficient service, quality products & great after-sales customer care, where you actually get to speak with someone & your query is dealt with straightaway."
10th December, 2022
Read More"I bought a reformer from Mad-hq last year and have since bought various bits of kit to go with it. The service is excellent and the items all of v high quality. Whenever I have spoken to customer services they are nothing but helpful. Thoroughly recommend"
21st February, 2023
Read More"Wonderful company. Easy to order. Great products and quality. Delivery is efficient and fast. I always recommend my students order yoga equipment from The Mad Group"
19th November, 2022
Read More"Great products, service and quick delivery. I teach Pilates and all of The Mad Group products last ages with heavy use, clean well and my clients then buy them so they can do the videos at home."
24th January, 2023
Read More"Excellent quality products and prompt delivery - what more can you ask for?"
5th January, 2023
Read More"Great service from the guys at The Mad Group! Very helpful staff and also very swift delivery"
12th January, 2023
Read More"I am crazy about Mad Group and the Toe-Sox! I love the huge variety of colours & patterns which I can switch around to match my outfit and the season. I love the low-rise, half toe styles. I recommend them to my yoga students and have converted them too - excellent customer service, user-friendly website and ordering and prompt delivery. There is no looking back for me. I wouldn't buy anywhere else. Thank you!"
14th December, 2022
Read More"Prompt postage, very helpful when I changed my mind about my order and they edited it before it got sent out. My clients love the new 0.5kg ankle weights, much easier to fit! I really hope the 1kg weights will soon follow the same design. All my exercise equipment is from Mad, and is excellent quality!"
29th January, 2023
Read More"I am really happy with my home reformer, fantastic quality, easy to follow instructions for set up. The customer service team where incredibly helpful in regards to my order and helped to rectify a small issue quickly."
17th January, 2023
Read More"Excellent product and service. Prior to that, months ago I had a problem to solve and the service was outstanding from Nicola in customer care. Thanks again."
1st December, 2022
Read More"Great service. Received helpful advice from customer service when checking suitability of straps for my reformer. Quick delivery and quality product. Recommended"
19th September, 2022
Read More"Friendly helpful company, excellent range of goods at reasonable prices. Quick delivery too."
9th February, 2023
Read More"As a pilates instructor, quality equipment is paramount and I just love the equipment from Pilates Mad! They have even started a range of mats that are recyclable which are excellent quality."
24th February, 2023
Read More"Lovely products, great quality & speedy delivery! Would highly recommend & will be ordering again!"
28th February, 2023
Read More"Bought more kit bags for getting mats & blocks to my classes. Good quality and makes their transportation easy, would definitely recommend."
10th December, 2022
Read More"Very good service. Prompt delivery. Top quality Pilates mats. Thank you Mad Group"
20th December, 2022
Read More"Amazing customer service. Went above and beyond to help. Would highly recommend."
25th February, 2023
Read More"Love the products, such good quality. Customer service is fab too!"
25th November, 2022
Read More"excellent, always good value and very fast delivery, even on standard delivery."
11th January, 2023
Read More"Great range of products, good prices and very quick delivery."
16th January, 2023
Read More"Excellent service, great quality items and super fast delivery. Thank you"
14th December, 2022
Read More"Excellent company, great customer service and great products, totally recommend"
5th December, 2022
Read More"Great value for money. Happy with service and speed of delivery."
13th December, 2022
Read More"Pilates ball - excellent quality and value for money. Exceptional delivery too."
12th February, 2023
Read More"Great products, great service and real people assisting you."
29th January, 2023
Read More"Very helpful company. Nicki went above an beyond to source some fittings for us, They arrived the next day. We will be using this company for future purchases thank you"
2nd April, 2022
Read More"I have been purchasing from the Mad Group for over a decade now. Their service is impeccable and the quality of product excellent. The sales team is efficient & friendly and even with Brexit the transition was super smooth and it is as easy to order as it ever was before. I wouldn't choose any other company to supply the fitness requirements for my Pilates studio."
7th March, 2022
Read More"Popped in for a single yoga matt. Great service & I got exactly what I was after. Thanks"
18th October, 2022
Read More"Amazing selection of everything fitness. Great service and value for money!!"
5th December, 2022
Read More"My order came quicker than expected, a definite bonus considering the effect covid is having on many deliveries. Package was exactly the right size for my order (no giant box with lots of wasted space) and they'd reused an old box, which I fully approve of. Two thumbs up!"
17th May, 2021
Read More"Iwona was very helpful, friendly and great service. Really nice to speak to someone doing a nice professional job in these tricky times. Well done and thank you!"
17th July, 2021
Read More"Received the Pro Body Weight Suspension Trainer, excellent product and built to last! Item package well and received in good time! Thanks a million!"
11th June, 2015
Read More"Tavi Noir are the absolute best leggings I’ve come across, the waist line is so comfortable, yet doesn’t ride down. They are a made from a lovely quality fabric which seems to hold you in at the right places. They wash really well, even though I don’t look after them! I couldn’t be without them :) Thankyou the mad group for stocking them. Gemma (Yoga Gem Sussex)"
20th January, 2023
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